City Health Centre

Welcome

Treatment Centre Address

2nd Floor,
Boots The Chemist ,
32 Market Street,
Manchester,
Greater Manchester,
M1 1PL

Opening Times

Sunday 08:00 - 20:00
Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:00 - 20:00

Telephone

0161 839 6227

Fax: 0161 839 7696

The health centre offers primary care services to registered patients living within the catchment area (see below) as well as non-registered patients visiting, living in, or working in the area. Services are available between 8am and 8pm seven days a week including all Bank Holidays.

Home visits

If you are unable to attend the health centre and need a home visit contact reception on 0161 8396227. Home visits are only available for patients who are housebound because of illness or disability. If possible please try to telephone before 10am. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange going to hospital. Please note we are always able to examine patients better and can do more tests in the centre. Please try to make it to the centre if you can.

What if the centre is closed?

If you require urgent but not life-threatening medical assistance that cannot wait until your GP practice re-opens, please call 111. Following a telephone assessment by NHS111 you will be provided with information about the appropriate service for your health problem. If you are unsure which health care service you need to visit, NHS 111 will signpost you to the most appropriate care for your condition - GP, local pharmacy, walk-in-centre, emergency department or an emergency ambulance response.

If you have a life-threatening medical emergency, please dial 999.

Calls to the NHS 111 service are free from both landlines and mobiles (pay as you go phones need to have at least 1p of credit, although no charge is made).

Catchment area and registrations

Our centre area includes all postcodes M1 - M4 so if you live in this area you can register with us. Patients from all areas can use our unregistered patient services.

In order to register with the centre you should bring your NHS medical card and also evidence of your place of residence, such as a work permit visa, utility bill or photo ID. If you don't have a medical card a receptionist will ask you to fill in a form and will offer you a registration medical appointment.

Making an appointment

If you would like to see the doctor or nurse please phone 0161 8396227 or come into the centre to make an appointment.

If you are unable to keep your appointment it is very important that you let us know so that we can offer the appointment to someone else. Our centre policy is to inform any patient who arrives more than 15 minutes late for an appointment that unfortunately they may not be seen and will have to re-book their appointment.

How to find us

We are located within Boots the Chemist at the Cross Street entrance. On arrival please take the lift, which is immediately to your left, to the 2nd floor. The nearest parking is available within the Arndale Shopping Centre.

Weekend and evening appointments are available at the practice; alternatively, appointments are available at other locations, please click on the image below for further information.





Services

The following services are available for patients registered at the practice:

Blood Tests

Carer's register

Child Health

Chronic Disease Management

Contraception and Sexual Health

Diabetes clinic

Flu and pneumococcal vaccines

Health promotion and Advice

Prescriptions

Stop Smoking Service

Travel Vaccines and Advice

Weight management and support schemes

Elderly care

Minor surgery and joint injections

Women's health

Counselling

Drug and Alcohol Services

Emergency Repeat Prescriptions

Men's health

Palliative Care


News


More Info

General

The aim of the Health Centre is to encourage people who traditionally have had difficulty accessing primary medical services, for example, people of no fixed abode, people with alcohol or drug problems, asylum seekers and refugees.

Patients with particular needs

The premises are accessible to disabled patients. All consulting rooms are accessible by a wheelchair. Hearing loops are in place in the reception area for those patients who are hard of hearing. We can arrange interpretation in person or by phone for patients who do not speak English. Please let us know if you need this service when booking an appointment.

Phone advice

You do not always need to come in for an appointment. Many problems can be dealt with over the phone and we will always phone you back on the same day we can:

  • Provide advice about treating minor illnesses
  • Deal with queries about hospital appointments
  • Deal with queries about medical forms and sick notes
  • Answer queries about test results
  • Provide advice on medication

Repeat prescriptions

Every time we issue a repeat prescription, an up to date list of your medications is also printed on the right hand side of your prescription to enable you to remember which tablets you take. This is also useful when you re-order your medication by either of the following:

  • Attending the centre and requesting a prescription face to face or putting in our repeat prescription box in reception.
  • Requesting a repeat prescription through your local pharmacies order and collect service.
  • Sending your prescription request through the post or via fax.

To avoid errors, we do not accept telephone requests for repeat prescriptions.

Once your request has been received, it will take a further 48 working hours to process your prescription.

Test Results

The practice has a strict policy regarding confidentiality and data protection. We will only release test results to the person to who they relate unless that person has let us know they have given prior permission for someone else to pick up the results or they are not capable of understanding the results.

If investigations are arranged by either the doctor or a nurse, please ensure that you understand how to check the results. An enquiry to reception will tell you if the result is available and whether or not you need to see the doctor again.

Please telephone for your results between 2pm and 4pm. This allows time for the results to be processed and checked by the doctor. It helps enormously, if when requesting results you can be as specific as possible about what the test was for and when it was done.

Patient Advice and Liaison Service

As a patient, relative, carer, friend of a patient or any other member of the public, you may have questions about the services we provide and may need someone to turn to for on-the-spot help and advice. This is where the Patient Advice and Liaison Service (PALS) can help. PALS will treat all your information confidentially.

Patient Advice and Liaison Service:

NHS Manchester

The primary care trust will be able to provide information on local services and help if you have any concerns.

Call (0161) 2199451
email: PALS@manchester.nhs.uk

Patient Advice and Liaison Service

Newton Silk Mill
Holyoak Street
Manchester M40 1HA

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Team

Mandy Bishop

  • Job Title: Practice Manager

Ashley Madden

  • Job Title: Assistant Practice Manager

Dr Lindsay Short

  • Job Title: GP

Dr Jatinder Singh

  • Job Title: GP

Dr Phil Clode

  • Job Title: GP

Dr Clare Singleton

  • Job Title: GP

Dr Lucy Mather

  • Job Title: GP

Dr Kandola

  • Job Title: GP

Dr Danny Sfeir

  • Job Title: GP

Alison Martin

  • Job Title: Primary Care Clinical Lead

Nuala Fussell

  • Job Title: Advanced Nurse Practitioner

Susan Dikko

  • Job Title: Practice nurse

Samantha Forrest

  • Job Title: Healthcare Assistant

Khaled Alzuabi

  • Job Title: Note Summariser

Asma Begum

  • Job Title: Receptionist

Jerome Grant

  • Job Title: Receptionist

Amanda Griffin

  • Job Title: Receptionist

Elizabeth Hamilton

  • Job Title: Receptionist

Jasinth Herbert

  • Job Title: Receptionist

Lita Hira

  • Job Title: Receptionist

Emma Marsland

  • Job Title: Receptionist

Chloe Sypula

  • Job Title: Receptionist

Kerry Black

  • Job Title: Administrator

Mandy Curran

  • Job Title: Administrator

Michelle Pearce

  • Job Title: Administrator

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