City Health Centre: Ordering your repeat prescription

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Please note, you can now order your repeat prescriptions through the NHS app.

For more information on the NHS app, please click here.

For information on how to download the NHS app and set-up an NHS login, please see below.

How to download the NHS app

To download the app, please click here.

Please follow the guidance below on how to set-up an NHS login. To do this you will need an email address and a mobile phone number.

Enter your email address.
Create a secure password.
A six-digit security code will be sent to your email. You will be asked to enter this code into the app to verify your email address.
You will be asked to give your mobile phone number. Another six-digit security code will be sent via text message to your mobile phone. Please be aware, a security code will be sent to your mobile phone every time you log-in, unless you select ‘Remember this device and stop sending security codes’.
You will be asked to enter your NHS number - this is the best chance of matching you to your NHS record. However, if you do not know it, you can enter your full name instead.
Enter your date-of-birth.
You will be asked to provide the postcode your practice has on record for you.
To use the NHS app you must agree to the terms of use, privacy policy and cookies policy. You should read these carefully before continuing.

To access some of the app’s services, you may need to provide additional information to prove who you are. Further information is available here.

Ordering your repeat prescription

You will be able to see your available medicines and request for a new repeat prescription.

When you order a prescription online, you can have your prescription sent electronically to a pharmacy of your choice. This is called a nomination.

Once you nominate a pharmacy:

you no longer need to collect paper prescriptions from your GP practice.
your prescriptions will continue to be sent to your nominated pharmacy until you change or remove your nomination. Any outstanding prescriptions you have ordered may still arrive at your current nominated pharmacy.

You can nominate a high street pharmacy in the NHS app. A high street pharmacy is where you collect your prescriptions in person. They may also deliver to your home.

Online-only pharmacies send your prescriptions to you in the post. To nominate an online-only pharmacy, you must register with the pharmacy through their website or contact them. It's not possible to nominate an online-only pharmacy in the NHS app. Please click here to view a list of online-only pharmacies.

If you usually get your repeat medicine from your GP practice’s dispensary, or use another dispenser for some specialised items (such as stoma products), you can still order it online.