Guide Bridge Medical Practice: The practice

We are passionate about treating all of our patients with dignity and respect and will always try our best to put you and your family at the centre of everything we do.

Please be aware, we are closed on bank holidays.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged five and over. Call 111 if you need help for a child under five.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

To find out more about the practice team, please click here.

Practice nurse appointments

• Management of long-term conditions:
  • Chronic Obstructive Pulmonary Disease (COPD)
  • Chronic Kidney Disease (CKD)
  • Asthma (adults and children)
  • Hypertension
  • Diabetes
  • Epilepsy
• Women's health:
  • Family planning
  • Counselling
  • Hormone Replacement Therapy (HRT)
  • Cervical screening
• Adult immunisations
• Travel clinics
• Administration of testosterone injections
• Home visits - management of long-term conditions in the housebound population
• New patient health checks
• Blood tests

The premises are accessible to disabled patients.

• All consulting rooms are wheelchair accessible.
• Hearing loops are in place for those patients who are hard of hearing.
• Access to a disabled toilet.
• Guide dogs are allowed into the premises.
• For patients whose first language is not English, we can arrange an interpreter. Please let us know when booking an appointment if you need this service.

We are looking for new members to join the PPG.

Guide Bridge Medical Practice's Patient Participation Group (PPG) works with the GPs and practice staff to improve services and promote health in the local community. The aim of the PPG is to ensure patients have an opportunity to provide feedback on the services we provide. Your views can make a valuable contribution towards the way we run our services.

For more information, please speak to a member of the reception team or contact the practice.

Click here to register your interest.

We are an Armed Forces veteran friendly accredited GP practice.

This means that, as part of the Armed Forces Covenant's health commitments, we have a dedicated clinician who has specialist knowledge of military-related health conditions and veteran-specific health services. This is important in helping ex-forces get the best care and treatment.

Further information is available here.

If you are ex-forces, please let your GP know to help ensure you are getting the best possible care.

GP practices work together with community, mental health, social care, pharmacy, hospital and voluntary services in their local areas in groups of practices known as Primary Care Networks (PCNs).

Guide Bridge Medical Practice works collaboratively within the Denton, Audenshaw and Droylsden PCN. You may be treated and cared for by PCN staff either at the practice or at central locations in Denton, Audenshaw and Droylsden. All of the staff work closely with our GPs and staff at Guide Bridge Medical Practice.

PCNs build on existing primary care services and enable greater provision of proactive, personalised, co-ordinated and more integrated health and social care for people close to home.

To find out more about the PCN, please visit https://dadpcn.org.uk/our-primary-care-network or https://www.facebook.com/groups/dentonpcn.

Zero tolerance

We strongly support the NHS policy on zero tolerance. Anyone who attends the practice and abuses staff or patients verbally or physically or behaves in a threatening manner, will risk removal from the practice list. In extreme cases, we may summon the police to remove offenders from the practice premises.

Please:

• treat staff with courtesy and respect;
• inform the practice staff if you are witnessing or experiencing any altercations;
• ensure that we have your correct telephone number, even if it is ex-directory.

Reception staff may have to ask you some personal details to assist us in providing you with the best service. If you do not wish to speak in the open reception, we can provide a private room, on request.

To view our zero tolerance poster, please click here.

Responsibilities of the practice

• You will be treated as an individual and will be given courtesy and respect at all times.
• You have the right to be treated with confidentiality.
• You will be included in decisions about your care and we will provide you with information about your treatment and support options.
• We will provide your care with due regard for your age, sex, religious persuasion, sexual orientation, racial origin, cultural and linguistic background and any disability you may have.
• We will provide you with a chaperone should you indicate that you would like one.
• You will be referred to a consultant when it is clinically necessary.

Responsibilities of a patient

• Please treat the practice team with courtesy and respect.
• To attend appointments on time or to give us adequate notice if you wish to cancel.
• Please show consideration for other patients.
• An appointment is for one person only – where another family member needs to be seen, a separate appointment should be made. Please note, you can bring someone to support you during your appointment.
• To take responsibility for your own health and to co-operate with and take advice from healthcare professionals.
• Please allow 48 hours for repeat prescriptions.
• To advise us of any changes in your personal details.

Chaperones

A trained chaperone will be offered for all examinations when you and/or the clinician feel this is necessary. Wherever possible, we would ask you to make this request at the time of booking the appointment so that arrangements can be made and your appointment is not delayed in any way. Where this is not possible, we will endeavour to provide a formal chaperone at the time of the request. However, occasionally it may be necessary to reschedule your appointment.

Data privacy

We take our duty to protect your personal information very seriously and are committed to ensuring its confidentiality and security. On occasions, we may ask other healthcare organisations or companies to process your data to help provide you with the best possible care. Data will only be processed on your GP’s instructions under a written contract/agreement. We require all data processors to comply with data protection legislation.

Further information is available here.

Accountable GP for registered patients

All registered patients are allocated an accountable GP.

The accountable GP takes responsibility for the co-ordination of all medical services and ensures they are delivered to each of their patients where required. This is to reassure patients that they have one GP within the practice who is responsible for ensuring that work is carried out on their behalf and for continuity of care.