Main office

gtd healthcare
New Century House
Progress Way
Off Windmill Lane
Denton
Manchester
M34 2GP

When travelling to head office, please insert 'Progress Way, Denton' into satellite navigation systems, rather than the above postcode.

A map on how to find us is available here.

For the out-of-hours service

  • Medical: 111

Dental

  • Telephone: 0333 332 3800 or 111

Queries during office hours

  • Telephone: 0161 337 3465
  • Fax: 0161 336 3009

Request for patient records

For patients registered at our practices:

If you require GP patient records you should apply directly to the relevant practice.

All other gtd healthcare services:

For all other gtd healthcare services with the exception of our practices (see above), requests for patient records should be directed to our head office via gtd.governance@nhs.net.

For further details on how we use your information and your rights, please visit our privacy notice.

Feedback, compliments or complaints during office hours

Cate Shelmerdine, engagement manager:

  • Telephone: 0161 337 2255
  • Email: cate.shelmerdine@nhs.net (Monday-Friday, office hours). Patient feedback is extremely valuable and is used to try and continuously improve services across all the areas we operate. Examples of how we have acted on patient feedback is available here.

Further information on how you can provide your feedback on the service(s) received is available in the Comments, compliments and complaints leaflet.

gtd healthcare's complaints policy is available on request.


The impact of Covid-19 is causing increased and conflicting pressures on our services. Although we are still accepting all forms of feedback, given the unprecedented situation, it is possible that there will be delays in providing a response. We are very sorry about any inconvenience caused and will do our best to support you through these uncertain times. We are working hard to reduce this waiting time and will keep you updated as to when you are likely to receive a full response.

Our telephone lines are open and our staff are here to offer advice and support if you have a concern or complaint. We can also signpost you to other services for support during this difficult time. Please continue to check our website and follow us on Twitter for further updates. Thank you for your patience and co-operation during these challenging times.

Recruitment queries

Media queries


If you require urgent but not life-threatening medical assistance that cannot wait until your GP practice re-opens, please call 111.