A heat-health alert has been issued across all regions in England from Tuesday, 9 August until Sunday, 14 August. Please do look out for family, friends and neighbours who may be more vulnerable during prolonged periods of hot weather – particularly elderly people who live alone and people with underlying health conditions. If you are concerned about your health or somebody you care for, please contact NHS 111, your local pharmacist, or your GP. For tips on how to stay cool during this spell of hot weather, please click here. Please note, severe heat exhaustion or heatstroke requires hospital treatment. For information on the common signs and symptoms of heat exhaustion and heatstroke, please click here.
If you require urgent but not life-threatening medical assistance that cannot wait until your GP practice re-opens, please call 111.
gtd healthcare New Century House Progress Way Off Windmill Lane Denton Manchester M34 2GP
When travelling to head office, please insert 'Progress Way, Denton' into satellite navigation systems, rather than the above postcode.
A map on how to find us is available here.
Telephone: 0161 337 3465
If you require urgent but not life-threatening medical assistance that cannot wait until your GP practice re-opens, please call 111. Following a telephone assessment by NHS 111 you will be provided with information about the appropriate service for your health problem. If you are unsure which health care service you need to visit, NHS 111 will signpost you to the most appropriate care for your condition - GP, local pharmacy, emergency department or an emergency ambulance response.
If you have a life-threatening medical emergency, please dial 999.
Calls to the NHS 111 service are free from both landlines and mobiles (pay as you go phones need to have at least 1p of credit, although no charge is made).
The Greater Manchester Urgent Dental Care Telephony Service is accessible to patients living in Bolton, Bury, Manchester, Middleton, Oldham, Rochdale, Salford, Stockport, Tameside and Glossop, Trafford and Wigan, seven-days-a-week, between 8am and 10pm. Patients can contact the service by calling 0333 332 3800 or NHS111. Further information is available here.
Fax: 0161 336 3009
For patients registered at our practices:
If you require GP patient records you should apply directly to the relevant practice.
All other gtd healthcare services:
For all other gtd healthcare services with the exception of our practices (see above), requests for patient records should be directed to our head office via gtd.governance@nhs.net.
For further details on how we use your information and your rights, please visit our privacy notice.
Cate Shelmerdine, head of engagement and inclusion:
Patient feedback is extremely valuable and is used to try and continuously improve services across all the areas we operate. Examples of how we have acted on patient feedback is available here.
Further information on how you can provide your feedback on the service(s) received is available in the Comments, compliments and complaints leaflet.
gtd healthcare's complaints policy is available on request.
The impact of COVID-19 is causing increased and conflicting pressures on our services. Although we are still accepting all forms of feedback, given the unprecedented situation, it is possible that there will be delays in providing a response. We are very sorry about any inconvenience caused and will do our best to support you through these uncertain times. We are working hard to reduce this waiting time and will keep you updated as to when you are likely to receive a full response.
Our telephone lines are open and our staff are here to offer advice and support if you have a concern or complaint. We can also signpost you to other services for support during this difficult time. Please continue to check our website and follow us on Twitter for further updates. Thank you for your patience and co-operation during these challenging times.
Telephone: 0161 503 5948 / 5947
Email: gtdrecruitment@nhs.net
Telephone: 01613373465
Mobile: 07771577640
Email: communications.gtd@nhs.net
