Treatment centre address
Preston Road, Chorley, PR7 1PPOpening times
Urgent Care Centre: 24 hours, seven days a week
Telephone
0161 336 5958
A new self-service tool to help patients get the right care, at the right time
Patients who walk into the Urgent Care Centre or Emergency Department at Chorley Hospital are being asked to use the self-service tool. The tool will:
- guide you through a series of questions;

- help you check your symptoms;
- help reduce waiting times; and
- provide information about what to do next; this may involve
speaking to a member of the clinical team and then being directed to the reception desk.
Please go directly to reception if:
- you have been given a booked arrival time;
- you have been referred to the Deep Vein Thrombosis (DVT) Clinic; or
- you are accompanying a child under five-years-old.
Members of staff are available to help if you experience any difficulties using the self-service tool.
Accessing the urgent care centres
The urgent care centre at Chorley Hospital is open 24-hours-a-day, seven-days-a-week.
There are a number of services running at any one time from the urgent care centre, including the Urgent Care Service, pre-booked appointments via NHS 111 and the Deep Vein Thrombosis Service.
Patients can walk-in to the urgent care centre 24-hours-a-day, seven-days-a week. All patients who attend the urgent care centre are seen and treated by a range of clinical staff, including a doctor or nurse. You may be seen by an advanced nurse practitioner who, like doctors, are able to prescribe medication if this is necessary, or urgent care practitioners, who are usually senior nurses or paramedics who have undertaken further training. Self-care advice is available from every member of the clinical team, including pharmacists who are available to provide expert advice on medication.
Pre-booked appointments via NHS 111
The urgent care centres operate an out-of-hours service, Monday – Friday, between 6.30pm and 8am and 24 hours on weekends and bank holidays. When GP surgeries are closed, patients can access the out-of-hours service via NHS111. Calls are passed to an out-of-hours doctor or healthcare professional for telephone assessment, advice, an appointment at one of the urgent care centres, or a visit to a patient’s home.
Patients who require emergency treatment will be directed to Royal Preston Hospital.
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