Patients who have been placed on the Special Allocation Scheme are those who have been identified by their GP practice as being violent; this includes showing actual or threatened physical or verbal abuse towards a member of staff or other patients.

The purpose of the scheme is to:

  • ensure GPs, their staff, patients and their carers deliver and receive services without the threat or occurrence of violence;
  • provide patients with a stable environment where they can continue to access healthcare services;
  • ensure aggressive or disruptive behaviour is addressed.

Patients who have shown violent or aggressive behaviour towards a member of staff at their registered GP practice are subject to immediate removal from the practice list. It is important that GP practices provide a safe environment for all patients as violent or aggressive behaviour compromises the delivery and quality of healthcare services.