**Coronavirus update (COVID-19)**
If you have concerns that you may have been exposed to or become infected with COVID-19, please access NHS 111 online for guidance. DO NOT attend your GP practice or hospital emergency department. Further information is also available here. gtd healthcare's COVID-19 privacy notice for patients is available here. COVID-19 information is also available in British Sign Language.
Please be aware, the implementation of the national initiative known as the General Practice Data for Planning and Research (GPDPR) has been deferred to allow more time to speak with patients, doctors, health charities and others. Further information is available here.
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Cervical screening is key for early diagnosis of cervical cancer.
If you're due to have a smear test or you're worried about any symptoms - please do get in touch and book an appointment.
Further information about cervical screening is available here.
Please be assured, Millbrook Medical Practice is open and appointments are available to all patients. Due to COVID-19, how you access the practice will be different at the moment, this is to prevent the spread of the virus. To ensure staff and patient safety, please remember to wear a face covering, unless exempt, and socially distance at two metres, where possible. Further information on accessing the practice can be found here.
Our aim is to provide our patients with the best possible healthcare services that are of the highest standard. As a patient, you will receive care that is responsive to your needs, and we will work with supporting organisations, where necessary, to achieve this. We pride ourselves on putting our patients first and in doing so, we will always take the time to listen and respond openly and honestly every time.
Please note, the practice is closed for all public bank holidays.
If you require urgent but not life-threatening medical assistance that cannot wait until the practice re-opens, please call 111. Following a telephone assessment by NHS 111 you will be provided with information about the appropriate service for your health problem. If you are unsure which health care service you need to visit, NHS 111 will signpost you to the most appropriate care for your condition.
If you have a life-threatening medical emergency, please dial 999.
To view a list of pharmacies which are open over the festive period, please click here.
In response to the coronavirus (COVID-19) all patients with a non-medical emergency when the GP practice is open are asked to use our online services via Patient Access wherever possible.
All patients will be offered a telephone consultation or video consultation, where appropriate, and a face-to-face appointment, as necessary. Patients can continue to contact the practice via telephone between 8am and 6.30pm, Monday to Friday.
Out-of-hours, if you require urgent but not life-threatening medical assistance that cannot wait until Millbrook Medical Practice re-opens, please call 111. If you have a life-threatening medical emergency, please dial 999.
Please be assured, you will be contacted when it's your turn to be vaccinated.
Patients are encouraged to make sure the practice holds the correct contact details, including telephone number and email address, as there may be circumstances whereby there is a short turn-around time to invite patients for a vaccine.
For further information regarding the vaccination programme, please visit the COVID-19 key information page.
The NHS is currently under increased pressure due to the continued impact of COVID-19. This means that you may experience delays in the services provided at your GP practice. Please accept our sincere apologies and continue to check our website or follow us on Twitter for further updates.
Thank you for your co-operation and patience.
This service enables registered patients to pre-book routine evening and weekend appointments with a variety of clinicians by speaking to a receptionist at the practice.
Also, when GP practices are closed, patients who have had a clinical assessment via NHS111 and/or gtd healthcare and require urgent but non-life-threatening assistance may be offered an appointment at any one of the five neighbourhood hubs. Appointments are available at a variety of hubs, seven-days-a-week.
Further information on the Primary Care Access Service is available here.