If you require urgent but not life-threatening medical assistance that cannot wait until your GP practice re-opens, please call 111. Following a telephone assessment by NHS 111 you will be provided with information about the appropriate service for your health problem. If you are unsure which healthcare service you need to visit, NHS 111 will signpost you to the most appropriate care for your condition - GP, local pharmacy, emergency department or an emergency ambulance response.

If you have a life-threatening medical emergency, please dial 999.

Calls to the NHS 111 service are free from both landlines and mobiles (pay as you go phones need to have at least 1p of credit, although no charge is made).

You may be advised following a telephone assessment to attend one of our eight urgent care treatment centres, as listed below.

A leaflet to help you choose the right service for your health care needs is available here.

Care Quality Commission

gtd healthcare is a registered provider of primary and urgent care services with the Care Quality Commission (CQC). An outline of our service, aims and objectives, values and provider registration details are available within our Statement of Purpose. Furthermore, gtd healthcare's out-of-hours service has been rated 'Good' in its recent CQC inspection. You can access the report here and read more on our news page.


Understanding what patients and their families think about the service we provide is very important to gtd healthcare. If you have any comments or suggestions, please take a few minutes to complete this questionnaire.