Hattersley Group Practice

Alert

**Coronavirus update (COVID-19)**
If you have concerns that you may have been exposed to or become infected with COVID-19, please access NHS 111 online for guidance. DO NOT attend your GP practice or hospital emergency department. Further information is also available here. gtd healthcare's COVID-19 privacy notice for patients is available here. COVID-19 information is also available in British Sign Language.

Alert

Please be aware, the implementation of the national initiative known as the General Practice Data for Planning and Research (GPDPR) has been deferred to allow more time to speak with patients, doctors, health charities and others. Further information is available here.

Practice address

Hattersley Group Practice, Hattersley Road East, Hattersley, Hyde, Cheshire, SK14 3EH

Opening times

Telephone lines are open between 8am - 6:30pm, Monday to Friday. The practice opens its doors to patients at 7:30am until 6pm, Monday to Friday. The practice is closed every third Thursday from 12:15pm except for August and December. Patients can contact gtd healthcare on 0161 336 5958 for any urgent, non-life threatening queries.

Telephone

0161 368 4161 or 0161 672 4527

E-mail

hattersley.grouppractice@nhs.net

June bank holiday - practice closures

To commemorate the Queen’s Platinum Jubilee, the May bank holiday this year has changed from Monday, 30 May to Thursday, 2 June, with Friday, 3 June as an additional bank holiday.

As a result of this bank holiday, the practice will be closed on Thursday, 2 June and Friday, 3 June.

If you require medical advice or attention that cannot wait until the practice is open, please call 111 or visit www.111.nhs.uk. For medical emergencies, please dial 999.

We are still open and here for you

Please be assured, Hattersley Group Practice is open and appointments are available to all patients. Due to COVID-19, how you access the practice will be different at the moment, this is to prevent the spread of the virus. To ensure staff and patient safety, please remember to wear a face covering, unless exempt, and socially distance at two metres, where possible. Further information on accessing the practice can be found here.

Our aim is to provide our patients with the best possible healthcare services that are of the highest standard. As a patient, you will receive care that is responsive to your needs, and we will work with supporting organisations, where necessary, to achieve this. We pride ourselves on putting our patients first and in doing so, we will always take the time to listen and respond openly and honestly every time.

COVID-19: Practice update

In response to coronavirus (COVID-19) all patients with a non-medical emergency when the GP practice is open are advised to contact us by booking a same-day appointment online or by phone 0161 368 4161 between 8am – 6.30pm, Monday - Friday. You can book an online appointment by downloading the NHS App on a smartphone or using patient access. You can register for the NHS App without coming into the practice; to register, please click here.

If you require a repeat prescription and to comply with social distancing, please use the NHS App, patient access or email the practice. Online services can provide patients with real time updates on their prescription requests. Please do not contact us to check if your prescription is ready. Please ensure you have nominated a pharmacy so your prescription can be sent electronically to the pharmacy of your choice. Pharmacies can also text patients when their prescription is ready to collect to avoid queues outside.

For those patients who are not self-isolating, you can also post your prescription in the foyer outside of the waiting room. You cannot request acute medications via online services – please email the practice for these.

If you know you need to self isolate due to COVID-19 and your employer has requested a note, please follow this link and NHS 111 will provide the necessary certification. If the service is busy please keep trying.

If you need a sick note for other reasons than COVID-19, please fill out a request by clicking on 'Medical advice'.

Out-of-hours, if you require urgent but not life-threatening medical assistance that cannot wait until Hattersley Group Practice re-opens, please call NHS 111. If you have a life-threatening medical emergency, please dial 999.

If you have concerns that you may have been exposed to or become infected with COVID-19, please access NHS 111 Online for guidance by clicking here. DO NOT attend your GP practice or hospital emergency department. Further information is also available here.

Email for repeat prescriptions:
http://hattersley.grouppractice@nhs.net

Further information regarding the parkinsons and dementia group is available here.

Primary Care Access Service

This service enables registered patients across Tameside and Glossop to pre-book routine evening and weekend appointments with a variety of clinicians by speaking to a receptionist at the practice.

Also, when GP practices are closed, patients who have had a clinical assessment via NHS111 and/or gtd healthcare and require urgent but non-life-threatening assistance may be offered an appointment at any one of the five neighbourhood hubs. Appointments are available at a variety of hubs, seven-days-a-week.

Further information on the Primary Care Access Service is available here.

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