Ordering repeat prescriptions

The easiest way to order repeat prescriptions is by using your NHS account (through the NHS website or in the NHS app). This account shows you all your repeat medicines and dosages and you can choose the ones you need.

You can also email gmicb-old.y02875@nhs.net.

Collecting your prescription

You can usually collect your prescription from the pharmacy three or five working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions;
  • at your GP practice;
  • at any pharmacy that accepts repeat prescriptions.
Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer them. They can also answer questions on medicines you can buy without a prescription.

The NHS website has all the information you need on your medicine. Go to Medicines A to Z (nhs.uk).

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges here.

What to do with old medicines

Take it to the pharmacy you got it from or bring it into the practice. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs;
  • colds;
  • sore throats;
  • tummy trouble;
  • aches and pains.

They can also advise on medicine that you can buy without a prescription. Find a pharmacy near you.

Many pharmacies are open until late and at weekends. You do not need an appointment.

A pharmacy may have a private room where you can discuss issues without being overheard.