Telephone
- Reception: 0161 241 5309
Opening hours
- Monday to Friday, 8am to 6:30pm.
- Closed: Saturday, Sunday and bank holidays.
Address
- Charlestown Road, Blackley, Manchester, Lancashire, M9 7ED.
- View on maps.
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Accessibility
- Dedicated disabled parking.
- All consulting rooms are wheelchair accessible.
- Hearing loops are in place for those patients who are hard of hearing.
- Access to a disabled toilet.
- Guide dogs are allowed into the premises.
- For patients whose first language is not English, we can arrange an interpreter. Please let us know when booking an appointment if you need this service.
Complaints and feedback
Patients are encouraged to raise any concerns with the practice manager in the first instance or you can speak directly to the complaints team via the contact details below:
Practice manager:
- Telephone: 0161 241 5309 (Monday to Friday, 8:30am to 5pm)
- Email: gmicb-mh.drcharlestown@nhs.net (Monday to Friday, 8:30am to 5pm)
Complaints team:
- Telephone: 0161 337 2254 (Monday to Friday, 8am to 5:30pm)
- Email: gtd.feedback@nhs.net (Monday to Friday, 8am to 5:30pm)
Please note, all calls are recorded for training and quality purposes.
Further information on how you can provide your feedback on the service received is available in the comments, compliments and complaints leaflet.
Have your say
Patient feedback is extremely valuable and is used to try and continuously improve services across all the areas we operate.
We provide a number of different ways for our patients and families to provide their feedback.
Have your say via:
