Contact us
Telephone numbers
- Reception: 0161 839 6227, Monday to Friday, from 8am to 6:30pm.
Please note, all calls are recorded for training and quality purposes.
Practice address
- City Health Centre, 2nd Floor of Boots The Chemist, 32 Market Street, Manchester, M1 1PL
- Click here to view the practice on Google maps.
Accessing the practice via public transport
- Bus stop: George Street (one minute walk), Piccadilly Gardens (one to two minute walk).
- Tram stops: Market Street (one minute walk), Piccadilly Gardens (four to five minute walk), St Peter's Square (four minute walk).
- Train stations: Manchester Victoria (eight to ten minute walk), Manchester Piccadilly (seven to ten minute walk).
Practice opening times
Monday, 8am to 6:30pm
Tuesday, 8am to 6:30pm
Wednesday, 8am to 6:30pm
Thursday, 8am to 6:30pm
Friday, 8am to 6:30pm
Saturday, closed
Sunday, closed
Please note, the GP practice will be closed on all bank holidays. However, the City Health Centre Walk-in Service which is based at City Health Centre is available seven-days-a-week from 8am until 8pm. Further information is available here.
Out-of-hours
- If you need medical help now, use NHS 111 online or call 111. NHS 111 online is for people aged five and over. Call 111 if you need help for a child under five.
- Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Accessibility
- All consulting rooms are wheelchair accessible.
- Hearing loops are in place for those patients who are hard of hearing.
- Access to a disabled toilet.
- Guide dogs are allowed into the premises.
- For patients whose first language is not English, we can arrange an interpreter. Please let us know when booking an appointment if you need this service.
Complaints and feedback
Patients are encouraged to raise any concerns with the practice manager in the first instance or you can speak directly to the complaints team via the contact details below:
Practice manager:
- Telephone: 0161 839 6227 (Monday to Friday, 8:30am to 5pm)
- Email: gmicb-mh.cityhealthcentre@nhs.net (Monday to Friday, 8:30am to 5pm)
Complaints team:
- Telephone: 0161 337 2254 (Monday to Friday, 8am to 5.30pm)
- Email: gtd.feedback@nhs.net (Monday to Friday, 8am to 5.30pm)
Please note, all calls are recorded for training and quality purposes.
Further information on how you can provide your feedback on the service received is available in the comments, compliments and complaints leaflet.
Have your say
Patient feedback is extremely valuable and is used to try and continuously improve services across all the areas we operate.
We provide a number of different ways for our patients and families to provide their feedback.
Have your say via:
- the Friends and Family Test survey;
- the comment, compliments and complaints leaflet;
- Google Reviews.