PCAS Poster FL PW.jpgThe Primary Care Access Service brings together what has been historically known as 7-Day Extended Access, GP out-of-hours and Alternative to Transfer* into one single integrated service.

Patients can access the new service through their GP practice, NHS 111, North West Ambulance Service crews and other healthcare professionals. The service is delivered from five neighbourhood hubs across Tameside and Glossop and is supported by gtd healthcare’s Clinical Hub.

Patients who are registered with a GP practice in Tameside and Glossop can pre-book routine evening and weekend appointments via their practice. Appointments are available with a variety of clinicians at one of the five neighbourhood hubs across Tameside.

When GP practices are closed, patients who have had a clinical assessment and require urgent but non-life-threatening assistance may be offered an appointment at one of the five neighbourhood hubs. Appointments are available at Ashton Neighbourhood Hub seven-days-a-week, between 6:30pm and 8am.

Pre-booking an appointment at a neighbourhood hub

Hubs tableThe receptionist at your GP practice can book an appointment for you at one of the neighbourhood hubs in Ashton, Glossop, Hyde, Denton or Stalybridge. While you may not see your registered GP, all clinicians have access to your medical records, subject to your consent.

Pre-booked appointments are available:

  • Monday to Friday evenings at all neighbourhood hubs;
  • Saturday and Sunday at:
    • Ashton Neighbourhood Hub during the day and evenings;
    • Glossop Neighbourhood Hub on weekend mornings.

The Primary Care Access leaflet is available here. *Patients who call an ambulance but do not need to be transferred to hospital following a clinical assessment, are seen by a GP working in the community.

Feedback from patients who have accessed the service includes:

“Really good to have a Saturday appointment. Also, it is good to see one of my regular GPs. The clinic is very modern, clean and accessible.”

“Fabulous service, lovely staff, I was able to make an appointment. within a week. So necessary to be able to book screening and be easily accessible.”

“My appointment was quick and easy. The doctor made an immediate referral for investigations and answered all of my questions.”

“What an asset the nurse at the hub was. She was extremely friendly and efficient.”

“The timing is fantastic. I work away from Glossop and so can only attend evening appointments. Thank you.”

“Thank you for being available at the weekend. It's difficult to make appointments during the week because I work.”

“Only saw my GP this morning and was given a blood test appointment the same day in the evening. Brilliant service. Thank you.”

“Lovely doctor. Great communications and people skills. Efficient and brilliant service on a Saturday.”